Terms and conditions and other useful information.
Copyright of other people's work and Image Copyright
Design ,Logo, Layout and copyright:-
Unless explicitly stated in the item description, design fees for printed materials such as business cards, flyers, and custom items solely cover the cost of creating those designs for your print order. These fees do not entitle you to a digital copy of my work. However, if this is something you would like?, it may be possible for an additional cost.
Please be advised that all of my designs and work are protected by copyright. Any unauthorised copying or reproduction of my work will constitute a legal offence and may result in severe consequences. Even if you do not observe a copyright symbol, all the designs and work I create, whether digital, printed, or related to printing, are still protected. I take my work and designs very seriously as I put my heart and soul into each and every one. I create them with a specific purpose and to meet the needs of my customers. It’s not just my job; it’s my passion.
Customers that are required to send images over for their order
Regrettably, I am unable to verify the copyright status of images provided by customers for printing purposes. By accepting these terms, you acknowledge that you have already obtained the necessary authorisation to use and print the images. Consequently, I shall not be held liable for any content you submit.
Artwork, images, and information.
Please ensure that all artwork and logo images that are provided are of a good file quality. Use file formats like PNG or JPEG with a resolution of 300 dpi and a pixel rate of 100 pixels per inch for crisp and clear printing.
If utilising applications such as Picsart or Canva, ensure that designs are saved in the appropriate format and size to prevent pixelation and blurriness when printing. I will verify the suitability of the artwork for printing and provide an update accordingly. Please understand that I cannot accept screenshots of logos and images as this can result in pixelation and legibility issues. If I can’t replicate the supplied artwork to a satisfactory standard, I’ll either ask for a better version or ask permission to create a new design from scratch, which will incur a design fee.
Proofreading and ensuring accuracy.
Proofreading-Please always double check your proofs
It is essential that you thoroughly review any proofs to ensure the accuracy of all details. I cannot be held liable for errors discovered after printing. Please pay particular attention to all contact information, including names, dates, addresses, and phone numbers. It is important to note that the colors displayed on screen may not precisely match the final print.
Additionally, if you are ordering a reprint, there may be slight variations between print runs.
If you are ordering multiple products with the same colours or design, the colours may differ slightly due to variations in the stocks of card or paper used.
When sending text or wording for designs, please double-check that all your information is spelled correctly, with the appropriate grammar and punctuation. Additionally, ensure that all social media links and emails are also in the correct format.
Although I strive for accuracy, I cannot be held responsible for any errors. Therefore, I will always send customers final draft proofs that must be thoroughly checked. Please note that once the proofs have been checked by the customer, they will only then be sent for final printing.
If any mistakes are found after the proofs have been approved and printed, I will not be liable for any errors that were not previously seen or corrected by the customer while the proofs were submitted for checking.
In the event of this happening, a new copy of the product will be produced once the mistakes have been corrected, incurring an additional charge beyond the previously incurred costs.
Please note that certain files for specific things like Business card files need to fit the appropriate dimensions, 85x55mm. We will not adjust your graphics without an original design file produced in a program such as Adobe Illustrator. Please note that designs can vary slightly when in print compared to what is displayed on screen, including text placement, graphics and colour.
Customer updates and changes
As an existing customer, please ensure that you clearly indicate any changes, its the customers responsibility keep us informed of any address/contact changes and also things like your business logo and image changes.Failure to do so may result in the use of your previous business logo?artwork being used on reprints of orders or items being sent out to wrong addresses etc so its important to keep us up to date, which will prevent refunds or replacements.
Production Times
All production times are calculated based on working days (Monday to Friday) and exclude all public holidays. For the most up-to-date working hours, please refer to our weekly opening hours on our website and social media pages for further information. Orders and print production commence upon receipt of payment and confirmation.
All production times are estimates, and the actual time taken may vary. Each customer is provided with an estimated production time upon order inquiry or placement. Please note that during peak periods, an order waiting list may be implemented. In such cases, customers will be promptly notified of the order’s commencement and the approximate time required for delivery.
For the most up-to-date turnaround times, please visit the homepage of our website or follow us on social media.
Payment and orders
Orders can be discussed and placed via my website, Facebook and WhatsApp, I've tried to build my website so that the majority of products that I offer are available for everyone to see in one place.
My product range is always changing and evolving so if you require something that you don't see on our site or social media then please ask, as 9 times out of 10 we can offer what you're looking for.
No work is begun until payment is received, full prices will always be quoted upon order enquiry.
Terms of Payment
Our goods and services are sold on a payment with order basis.
The following payment types are accepted:
• Bank Transfer , please ask for banking details
• All Major Debit / Credit Cards excluding American Express.
• Online Bank Payment is accepted , please ask for payment details.
• Credit Card Payments –All credit card payments are taken in good faith.
We also accept Paypal
Please note that any fraudulent usage of this facility will be immediately reported to the relevant authorities and will be taken to have broken all contract terms.
Deliveries to addresses other than the card holder’s invoice address may be declined.